Combination Recovery

Customer Care

Combination Recovery Process

To get started, please fill out the form below.

We will need to verify your identity

For you and your safe's security, we will use an identity verification service (ExpectID®) to verify your identity. This is an added security measure to confirm ownership of your safe.

Let's Get Started

(*) Required Fields

Safe Information
Personal Information

*Select a Processing Option

How would you like your combination to be sent to you?


We can only process orders from the lower 48 States. If you live in Alaska, Hawaii, or outside the USA please contact Customer Service.

Process and costs

Once your request has been received, it can take up to 7–10 business days for processing before your replacement combo is sent to you. There is a (USD) non–refundable charge for all replacement requests.

Tax Exempt

Tax exempt customers should contact Customer Service.

Need Help?

Need Help? 800-828-1438
Monday - Friday, 7:30 AM - 5:00 PM US Central Time