We can only process orders from the lower 48 States. If you live in Alaska, Hawaii, or outside the USA please contact Customer Service.
Process and Costs – Standard Key & Combination Orders
Once your request has been received, it can take up to 7–10 business days for processing before your replacement key & combination is mailed to you. There is a (USD) non–refundable charge for all replacement requests.
For Expedited Key Orders
Please call customer service at 1-800-828-1438. Orders received before 11am Central time, Monday-Friday 8:30am-5pm, will ship the same day for next-day delivery. Cost for expedited key orders is $50.00 per set only (2 keys), plus applicable sales tax, by credit card only.
Tax exempt customers should contact Customer Service.